International Conference on Customer Trust and Loyalty in E-Commerce - (ICCTLEC-26)


27th - 28th November, 2026 | Durban, South Africa

Multi-format (In-person/Virtual)

Registration Options

Explore conference registration categories designed for every mode of participation.

Important Dates

Pre-registration Deadline

28th October, 2026

Paper Submission Deadline

2nd November, 2026

Last Date Of Registration

12th November, 2026

Date Of Conference

27th - 28th November, 2026

Downloads

Call for Papers

The (ICCTLEC-26) is dedicated to advancing research excellence by bringing together leading scholars, scientists, and professionals from across the globe. It provides a platform for the dissemination of high-quality research and innovative methodologies.

With a strong focus on E-commerce, the conference promotes research that contributes to academic depth, practical insights, and interdisciplinary knowledge integration.

Authors are invited to submit papers addressing, but not limited to, the following areas:

  • Building customer trust in e-commerce
  • Loyalty programs and consumer retention
  • Impact of reviews on online purchasing
  • Transparency in e-commerce transactions
  • Data security and customer trust
  • Personalization and customer loyalty
  • Challenges in maintaining customer trust
  • Role of customer service in loyalty
  • Trust-building through social proof
  • Impact of branding on consumer trust
  • Consumer behavior and trust dynamics
  • Trust issues in cross-border e-commerce
  • Case studies of successful loyalty programs
  • Emerging technologies for enhancing trust
  • Ethical considerations in customer relationships
  • Future trends in customer loyalty
  • Influence of social media on trust
  • Customer feedback mechanisms for trust
  • Trust-building strategies for startups
  • Impact of trust on e-commerce growth

Peer Review Process

All submissions will be evaluated through a structured peer-review process to ensure academic rigor and contribution to the field. Accepted papers will be presented and may be considered for publication in high-quality journals and indexed conference proceedings.

Registration Details

Secure your participation by completing the registration process at the earliest. Limited presentation slots are allocated on a first-come, first-served basis.

Publication Opportunities

High-quality submissions will be prioritized for publication opportunities in recognized journals and indexed proceedings.